If you have any questions or would like additional photos or videos of an item, our team is here to assist.

You can email us at support@theocuration.com.

We strive to respond to all inquiries within 48 business hours.

Yes. Every piece at The O Curation undergoes a meticulous, multi-step authentication process prior to being listed. The O Curation is anticounterfeit and offers a money-back guarantee on authenticity, so you can shop with complete confidence.

All sales are final. We do not accept returns or exchanges once a purchase has been completed, unless a significant undisclosed defect is present.

In the rare event that an incorrect item is shipped, a prepaid return label will be provided. Once the original item is received, the correct product will be shipped to you.

Please note, orders cannot be modified (including changes to shipping address or item selection) once they have been placed.

All items are sold “as is”. While The O Curation guarantees authenticity, we do not offer warranties or guarantees regarding future conditions or workmanship.

For more details, see our Return Policy.

Orders are typically processed and shipped within 1–2 business days of payment receipt, excluding weekends and holidays.

You’ll receive an email with tracking information once your order has shipped.

We offer complimentary ground shipping within the U.S. via FedEx or UPS.

Orders addressed to a P.O. Box will be shipped via USPS.

Yes, international shipping is available and carrier-calculated at checkout.

Duties and taxes are not included and are the customer’s responsibility upon delivery.

All international shipments are declared at full value for customs.

If your shipment is lost or damaged in transit, please contact The O Curation promptly.

We will assist you in filing a claim with the carrier and provide guidance for
next steps.

Please note, once the carrier confirms delivery to the address provided, The O Curation cannot be held responsible for lost or missing packages.

Orders cannot be modified once placed. This includes changes to the shipping address, selected item, or payment details.
If you need immediate assistance, please reach out to support@theocuration.com as soon as possible, and our team will do our best to help within our processing window.

Founded by Olga, The O Curation was created from a personal and deep appreciation for inclusivity in the luxury resale industry.

Every piece is handpicked with care, balancing functionality, quality, and style—with an emphasis on trust, authenticity, and personal connection.

Olga’s mission is to create a safe, transparent space where you can shop confidently, knowing that every piece tells a story and every purchase feels
personal.